Resume - Frank Shoemaker

	Experience Prior to MindCrafted Systems

American Greetings - 1988 to 1990

Manager, Resource Planning

This group's accomplishments included:

• A LAN-based capacity and performance information system that downloads data from the mainframe and presents it in graphical form on PCs.
• Complex performance modeling projects of both application systems and the IBM MVS operating system.
• Analysis of hardware acquisitions from technical, business, and financial aspects. Written and oral presentations to management on the results of our studies.
• Maintenance and testing of the Disaster Recover Plan for the corporation's information systems.

Control Data Corporation (now Ceridian Corporation)
Business Information Systems Division - 1976 to 1987

Manager, PC Systems Development 1985 - 1987

Responsibilities included a number of development projects using C and dBase.  Systems included a PC-based data entry package that updates mainframe databases, and several EDI input, translation, transmission, printing, and formatting applications.

In my largest effort I lead the development of a PC-based electronic mail system.  This system, written in C, used a client/server design between the System/370 server and the PC.  Originally intended for use within Control Data, the package was so well received that Control Data marketed it under the name REDIMAIL, and thousands of copies are in use in the US and overseas.

Established the PC development environment for the division.  Selected development software, and set up development procedures including source control, testing and release procedures, and quality assurance guidelines.

Manager, IBM MVS Applications Development 1984 - 1985

Responsible for a variety of development projects for basic business systems running on MVS, including accounting for customer activity on time sharing systems, commission systems, and customer history.

Manager, Systems Performance and Capacity Planning 1982 - 1983

This group performed capacity and long range planning and performance tuning for a ten mainframe shop with three operating systems.

Managed the performance aspects of a new product offering using an IBM 4361 installed on the customer's site.  Created the procedures for specifying these systems and monitoring them after installation.  Worked closely with marketing and with customers in pre- and post-sales support.

IBM MVS System Capacity Planner 1980 - 1982

Planned, conducted, and documented studies in capacity planning, system tuning, hardware and software benchmarks, DASD management, and response and throughput.  Designed and implemented an MVS performance database in SAS.  Designed and wrote a real-time MVS system monitor in System/370 assembler.  Developed and taught in-house courses in PL/I, System/370 assembler, and SAS.

Programmer/Analyst 1976 - 1979

Performed analysis and programming on the systems that tracked and billed customer activity on Control Data time sharing systems.